Contact us


We believe in delivering excellent customer service, and will do everything possible to satisfy our customers. If you have any questions, comments or suggestions, please kindly send us your questions/comments to the email address below, we will reply you within 48 hours.


Kind Note: To avoid waiting, please check out our FAQ section where you’ll find answers to the most commonly asked questions and quick step-by-step guide.


Email us: support@memorywe.com

Response Time: Within 12 to 24 hours during weekdays (expect a delay during weekends and holidays)

Office Address: WORKSHOP 29 ON 5TH FLOOR CAREER AND KENSON INDUSTRIAL MANSION 58 HUNG TO RD KWUNTONG KL, Hong Kong

Your personalized jewelry online store.
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